We need 40% down on special orders, with the balance due upon receipt.
If you start a special order but then get poor and can’t pay it off, we’ll be understanding about it (it happens), but you won’t just get your deposit back. The following restrictions apply:
- You get your deposit back in store credit only.
- You get your store credit 30 days after you cancel your order. This gives us a chance to recoup some of the money we’ve spent getting the special order in.
- Should we choose to send your special ordered bike back to the manufacturer, they will probably charge us restocking fees, as well as freight charges. We will document these fees and reduce your credit accordingly.